Video

Marked as paid, but no money

A card was declined, yet the order ended up as paid. Business Watchdog compares the order with Stripe and reports the €18.40 gap.

What you see in the video

1. A customer pays with a card that is declined.
2. In the shop the order is still marked «paid».
3. Business Watchdog compares the order with Stripe: there is no payment.
4. You get an incident with the amount, order number and evidence — before you ship.

Recorded on a test shop with Stripe in test mode; the shop name and customer are made up. Download the video

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